About the Founder

I’ve never met a customer I couldn’t win over, a plate too hot to touch, or a tray too full to carry, because

I am a seasoned service professional.

With the Restaurant Wings training program, your team members will be too.

My story is simple.

When I started waiting tables, I was more like a headless chicken than a soaring eagle. I made a conscious effort to learn and improve, collecting service industry secrets and strategies by working as a busser, host, server, and manager until I knew food service in and out, front to back. I’ve compiled my years of knowledge and experience into an effective and efficient training program, so your staff don’t have to wing it – they’ll come through every guest interaction with flying colors.

Every guest is an opportunity, and your service staff are the ones who will turn first-time customers into regulars. Restaurant Wings provides straightforward and engaging training to empower team members, streamline guest service, lift team morale and turn any employee into a seasoned service professional. Once we take them under our wing, you’ll see the difference. Try Restaurant Wings and watch your sales take off.

Lindsay Wood

Service Industry Expert & Owner of Restaurant Wings

Founder, Lindsay Wood

Explore Our Offerings

Diningroom with happy customers

Managing

  • Leadership for creating cohesive teams
  • Getting the most from your team
  • Motivation that works
  • Creating fairness and a welcoming work environment
  • Awesome service tips and tricks
  • Service recovery that will wow your guests
  • More!
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Employee on call with customer

Hosting

  • Creating a fantastic first impression
  • Engaging with guests
  • Getting the most out of teamwork
  • Awesome service tips and tricks
  • Encouraging repeat visits
  • Starting service on the right foot
  • More!
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Dining table

Bussing

  • How to be a bussing powerhouse and keep service moving
  • Becoming an optimal team player
  • Prioritizing to maximize efficiency
  • Developing an awesome work ethic
  • more!
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Happy dining customers

Serving

  • Creating an amazing guest experience from A-Z
  • Awesome service tips and tricks
  • Prioritizing to maximize efficiency
  • Creating unstoppable service through refined teamwork
  • Guest service recovery that works
  • Wine knowledge to help sell more wine
  • Creating guests who evangelize your restaurant
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Ready To Get Started?