Restaurant Training Videos
Practical and effective training for five-star service
Tired of feeling like your restaurant isn’t living up to it’s potential?
Well that’s about to change
At Restaurant Training Videos, we believe that the foundation of a successful restaurant lies in its people. Our comprehensive training programs are designed to empower your team with the skills, knowledge, and confidence they need to deliver unparalleled service and drive your business to new heights.
“We LOVE your videos!”
Joy Z. VP of Planning and Innovation Busboys and Poets Washington D.C.
How are you currently training your restaurant staff?
We cross our fingers and use
Basic Shadowing & Manuals
Staff training is inconsistent.
Service standards vary from person to person.
Sales are not as high as they should be.
Teamwork is lacking.
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Guest complaints grow out of control because staff doesn't know how to handle them.
We are ready to use
The Restaurant Training Videos Way
We offer our guests consistent, premium service.
Staff knows what our service standard is.
Waiters understand how to help drive sales.
Our team can tackle big goals.
All staff are service ambassadors for our restaurant.
The Training Portal
Begin with a consistent training program and grow your staff's confidence and know-how in the service they offer your guests.
Your Staff
Invest in high quality training for your waiters, managers, hosts, bussers, and more.
5-Star Online Reviews
Improve your restaurant's online ratings and grow your customer base as more people leave positive reviews thanks to enhanced customer service.
Your Customers
Create word-of-mouth buzz as your customers share their positive experience with friends.
Higher Sales
Well-trained waitstaff guide your restaurant guests through the meal, making suggestions that enhance the customer's meal and experience.
Grow your competitive edge through customer satisfaction
Ahead of competition
Currently, only 19% of restaurants use online training.
Source: Toast POS
Word-of-mouth promotion
A positive experience will be shared 41% of the time with a diner's family and friends.
Source: Deloitte
Reduce expensive turn-over
Online training programs can reduce restaurant turn-over by 35%.
Source: QSR Magazine
A note from Lindsay
Why I started Restaurant Training Videos
I started Restaurant Training Videos after my first waitressing job where I felt unprepared for taking care of my guests. During those first years, I kept a journal of the customer service tips that I was learning from the veteran servers.
Soon, I decided to turn my hard-earned knowledge into an easily-accessible training portal for new and unsure servers, just like I once was. That was back in 2009 and I can't believe the support I've gotten for our work since then. It turns out that I'm not the only one that thought waiting tables and customer service was harder than it looks.
Download our FREE guide to running a productive pre-shift…
The Power Preshift is your guide to running pre-shift meetings that incorporate the training that your staff will learn in the portal. Daily trainings help your staff stay at the top of their customer service game.
Ready To Get Started?